Servicing

Once the unit is installed, it needs looking after. We have nationwide service available and welcome the opportunity of looking after what we have installed.

Our service engineers are fully qualified and we can attend normally within 24 hours of your call.

3 types of Servicing Contract

For your total flexibility, we offer three different types of service contract to suit your exact needs. All contracts offer next day working day response for your convenience. Although our Basic service contract covers the essentials needed to keep your warranty up-to-date, we recommend you go for our Fully Comprehensive service contract to save you from any unexpected expenses should something go wrong.

Basic service contract

Our basic service contract includes 2 visits per annum and includes lubricants and cleaning materials. However, all call outs and repairs are chargeable for both parts and labour unless covered by warranty.

Comprehensive service contract

Our comprehensive service contract includes 4 visits per annum and includes all parts and labour (excluding motor/gearbox/suspension chains). Work outside normal hours will be charged at the premium rate only.

Fully comprehensive service contract

Our fully comprehensive service contract includes 4 visits per annum and includes all parts and labour including motor/gearbox/suspension chains. Work outside normal hours will be charged at the premium rate only.

All contracts are ongoing, billed in advance at the start of each 12 month period, with a 3 month cancellation period by either party.